Abhishek Maurya
Individual
Salesforce Service Cloud for Better Customer Service
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in Salesforce Cloud Platform
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
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The key takeaways from Salesforce Basecamp 2017
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in Salesforce Products
Thousands of Trailblazers have converged on Hong Kong, Auckland, Singapore, Mumbai and Melbourne. They heard from a stellar line-up of industry experts, Salesforce Trailblazers and…
Enable Ideas Management in Salesforce LEX to Drive Innovation
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in Salesforce Products
Leveraging and managing ideas on your Salesforce-powered communities can lead to business growth, improved product quality, and stellar customer experience. Not only does the Ideas…
Automation Tools In Salesforce
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in Others, Salesforce Stories
Automation tools in Salesforce can eliminate monotonous tasks, freeing up an admin’s time to do more profound things. These tools include Workflow Rules, Process Builder,…
