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What is Salesforce Digital Engagement in 2024?
What is Digital Engagement? Salesforce Digital Engagement is a customer service product that helps companies communicate with customers via messaging apps, webchats, in-app chats, and…
Multi-Factor Authentication in Salesforce - The Brief Guide
Cybercrimes, phishing attacks, Security breaches etc. are the terms that are known by everyone nowadays. Security has become a major issue and the reason behind…
Easily Migrate to Lightning Knowledge from Classic Knowledge with This Strategy Guide
Your support reps can spend hours just juggling interfaces if your Service Cloud is in Lightning but Knowledge continues to be in Classic. This switching…
Popular Salesforce Videos
How Salesforce AppExchange Can Boost Your Application's Marketing ?
Explore the key benefits of AppExchange, the largest business app marketplace, and discover how you can tap into its vast ecosystem of potential customers. In…
What is Salesforce Commerce Cloud? | Salesforce Video Tutorial
Do you know what is Salesforce Commerce Cloud? Formerly called Demandware, it is a cloud-based service for unifying the way businesses engage with customers over…
Einstein Analytics – Release Readiness, Spring '18
Discover the new and exciting features that you can expect from Einstein Analytics in the Spring '18 Release. These include: - a new enhanced explorer…
Popular Salesforce Infographics
Salesforce CPQ, AI for Smart Selling
Sales teams embracing AI are seeing an expansion in leads and arrangements of over half, cost decreases of 40%–60%, and call time decreases of 60%–70%,…
Salesforce Buzz | An Infographic
While Salesforce has been coined as the World's #1 CRM, there has been a constant buzz around the stats and facts of it. Almost 58%…
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
