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How to Generate More Qualified Leads with Salesforce CRM in 2023?
Why do you need to acquire leads? With a large number of leads (potential buyers), the business will be able to survive because these people…
Salesforce Experience Cloud Implementation Guide
Table of Contents Introduction Salesforce Experience Cloud Implementation Steps Planning and Preparation Setup and Configuration Content Management User Management and Security Integration and Automation…
Balancing Human & Ai-Powered Customer Service
Customer service is the vital relationship between a company and its customers, since it helps to keep and improve the value of those customers. By…
Popular Salesforce Videos
TrailheaDX 2021: Salesforce's Parker Harris Explains How Low-code is Reshaping Software Development
Salesforce CTO and co-founder Parker Harris talk about TrailheaDX 2021 and how low-code is dramatically changing the process of business software development. Watch and learn.
Ask Me Anything with Salesforce Developers | Lightning Web Components
Join experts Mohith Shrivastava and Greg Whitworth for our monthly feature Ask Me Anything! This 1-hour session on Lightning Web Components is your chance to…
How to Create a File Location in Salesforce Marketing Cloud
Cameron Robert shows how to use PuttyGen to generate and create an SSH Key for SFTP usage in Salesforce Marketing Cloud, then how to create…
Popular Salesforce Infographics
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
Salesforce Admin Mind Map
As you study for your Salesforce Admin exam and certification, rely on this easy-to-use mind map to make critical connections to the information you need…
How Low-Code App Development Enables Business Agility in Times of Change | Salesforce
Businesses in today's fast-changing, the digital-first world must adapt to change and meet customer demands in innovative ways. They have to quickly digitize to make…