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How to Leverage A.I. Without Losing Your Humanity?
Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey. Automation, machine learning,…
Six Steps To Success With Salesforce Chatter
Salesforce Chatter helps to connect every employee with files, data, and experts they need anywhere anytime. Thereby enhancing productivity, accelerating innovation, sharing knowledge and a…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…