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CompanyPopular Salesforce Blogs

Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…

Exploring Salesforce Automation: A Comparative Analysis of Flow and Apex
You will inevitably be required to choose once you face the need to automate tasks in Salesforce. Flow or Apex? What sets them apart? Besides…

Enhancing Customer Service with Salesforce and SharePoint
Have you ever faced a situation where a customer reaches out with a question, but your team struggles to find the client's history or relevant…
Popular Salesforce Videos
How to Get Jobs or Work Outside India? | Salesforce Developer vs Cloud Professional
In this Video Shrey covered answers to the three questions which are: 1. How do you find a job in Salesforce as a fresher or…
Demystifying OAuth and Connected Apps
Often times, the first thing an application needs to do is authenticate its users. Developers building integrations with Salesforce need a simple and secure way…
Which Objects are in the Salesforce Sales Cloud and Service Cloud?
Salesforce comes with a large number of standard objects that are integral to Salesforce, but you can also create custom objects. We’ve compiled a list…
Popular Salesforce Infographics

5 Roadblocks That Undermine Innovation — and How to Avoid Them
Here is an infographic of the five stumbling blocks that can get in your team’s way, along with tips to minimize their business disruption and…

How is Salesforce Benefiting Businesses?
Salesforce is one of the top cloud-based CRM software for service, marketing, and sales. It helps in creating a more meaningful relationship with the customers.…

Salesforce vs SAP CRM
Although Salesforce and SAP both provide CRM software to the customer, both are still much different from each other. Salesforce is one of the earliest…