Salesforce Answers by Anjali

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Anjali

Member
October 1, 2020 at 2:20 pm in reply to: What is force recordData?

A force:recordData component defines the parameters for accessing, modifying, or creating a record using Lightning Data Service
Anjali

Member
September 30, 2020 at 6:48 am in reply to: How do I create an entitlement process in Salesforce?

Please refer the below link-
https://help.salesforce.com/articleView?id=entitlements_process_create.htm&type=5
Anjali

Member
September 30, 2020 at 6:45 am in reply to: Difference Between Inbound and Outbound Web Service in Salesforce

Inbound means that other applications make calls to ServiceNow's REST API to get information from SN, or create/update records. Outbound means that ServiceNow makes calls to other applications' REST API to get information from the other application or create/update records.
Anjali

Member
September 30, 2020 at 6:17 am in reply to: What are the differences between using entitlements for cases and work orders?

when a Case entitlement process is applied to an entitlement, the process only runs on cases associated with the entitlement. If a work order is also associated with the entitlement, the process won't run on the work order.
Anjali

Member
September 29, 2020 at 1:08 pm in reply to: How to configure Google Tag Manager in Salesforce?

Please refer this link-
https://developer.salesforce.com/blogs/2019/04/google-tag-manager-for-community-cloud.html#:~:text=Turn%20on%20preview%20mode%20in%20Google%20Tag%20Manager&text=Remain%20logged%20into%20your%20Google,You%20will%20need%20this%20soon.
Anjali

Member
September 29, 2020 at 1:06 pm in reply to: What are main differences between API and web service in salesforce?

A webservice is a service that is accessed over the web. An API is a collection of ways of interacting with software components.
Anjali

Member
September 29, 2020 at 1:05 pm in reply to: How to create containers in GTM In Salesforce?

Create Account and Web Container for your Salesforce Community in the GTM admin console. Complete the Create Container wizard with the Container name and selecting “Web” for Where to Use Container.
Anjali

Member
September 28, 2020 at 6:56 am in reply to: How to remove validation error in Salesforce?

Try to insert that record according to the validation rule for making sure that validation rule is satisfied, check the validation rule and enter values of fields of record accordingly.
Anjali

Member
September 28, 2020 at 6:54 am in reply to: What is webservices in Salesforce?

Apex class methods can be exposed as custom SOAP Web service calls. This allows an external application to invoke an Apex Web service to perform an action in Salesforce. Use the webservice keyword to define these methods.
Anjali

Member
September 25, 2020 at 10:38 am in reply to: What is the difference between queue and public group in Salesforce?

Public Group is kind of team or group of related users, this will help to share the data. Queues are typically used when you want to assign a record to a bunch of users.
Anjali

Member
September 25, 2020 at 10:28 am in reply to: How to auto approve opportunity in Salesforce?
Auto-Approval in a Multi-Step Salesforce Approval Process
1. Name: Opportunity Approval.
2. Entry Criteria: StageName = 'Pre-Contract'
3. Criteria: Amount > 1000, else approve record. Approvers: Bobby or Billy, whoever responds first.
Anjali

Member
September 25, 2020 at 10:21 am in reply to: What to write in Approval Steps in Approval Process in Salesforce?

Refer the below link-
https://help.salesforce.com/articleView?id=approvals_creating_approval_steps.htm&type=5
Anjali

Member
September 24, 2020 at 2:44 pm in reply to: how to make feild editable throught validation rules ?

Please refer the below link-
https://trailblazers.salesforce.com/answers?id=90630000000h1RpAAI
Anjali

Member
September 24, 2020 at 2:42 pm in reply to: what is user role in salesforce ?

Salesforce offers a user role hierarchy that you can use with sharing settings to determine the levels of access that users have to your Salesforce org's data. Roles within the hierarchy affect access on key components such as records and reports.
Anjali

Member
September 24, 2020 at 2:41 pm in reply to: How do I assign a case to a queue in Salesforce?
1. From Setup, enter Queues in the Quick Find box, then select Queues.
2. Click New.
3. Type a Label and Name for the queue, such as Platinum Support .
4. If you want the support agents included in the queue to receive an email when a new case arrives, leave Queue Email blank.
5. Add Case to Selected Objects.
Anjali

Member
September 23, 2020 at 2:40 pm in reply to: When do we use Email External service in salesforce?

Users can send email through the external service in the Lightning Experience Email Composer using the OAuth industry standard. User credentials aren't stored within Salesforce. Users can choose between sending through the external service or through Salesforce the first time they use the email action.
Anjali

Member
September 23, 2020 at 2:38 pm in reply to: When the multiple currencies feature is enabled?

When the multiple currencies feature is enabled, Corporate currency is used as the basis for all currency conversion rates in salesforce.
Anjali

Member
September 23, 2020 at 2:37 pm in reply to: Can multi currency be deactivated?

After enabled, multiple currencies can't be disabled for your organization. If multiple currencies is enabled, field-to-field filters in reports don't support currency fields, like amount.
Anjali

Member
September 22, 2020 at 2:32 pm in reply to: What are the different routing types that Omni-Channel supports in Salesforce?

Use External Routing for Omni-Channel<wbr><wbr> Integrate third-party routing with a partner application with Omni-Channel using Salesforce standard APIs and streaming APIs. External routing is supported with Omni-Channel in both Salesforce Classic and Lightning Experience.
Anjali

Member
September 22, 2020 at 2:28 pm in reply to: How can I make lightning component scrollable in Salesforce?

ui:scrollerWrapper creates a container that enables native scrolling in the Salesforce app. This component enables you to nest more than one scroller inside the container. Use the class attribute to define the height and width of the container. To enable scrolling, specify a height that's smaller than its content.
Anjali

Member
September 22, 2020 at 2:27 pm in reply to: How do I assign a case to a queue in Salesforce?

Please refer the below link.
Anjali

Member
September 21, 2020 at 1:45 pm in reply to: What is a business unit in marketing cloud?

Business units allow you to control access to information and sharing of information. Business units are available in Enterprise and Enterprise 2.0 accounts.
Anjali

Member
September 21, 2020 at 1:12 pm in reply to: How much does Salesforce Connect cost?

The pricing of the platform ranges from $25 to $300 per month depending upon the key factors like number of users in the team, extent of customization needed and various services in demand.
Anjali

Member
September 21, 2020 at 1:10 pm in reply to: How does Salesforce integrate with marketing cloud?

Please refer the below link-
https://trailhead.salesforce.com/content/learn/trails/use-marketing-cloud-connect
Anjali

Member
September 18, 2020 at 11:16 am in reply to: How to calculate time based workflow in Salesforce?

When a workflow rule that has time-dependent actions is triggered, use the workflow queue to view pending actions and cancel them if necessary.
https://help.salesforce.com/articleView?id=workflow_queue.htm&type=5

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