Salesforce refers to a customer relationship management solution used to bring customers and companies together. Today, Salesforce is the number one customer relationship management (CRM) globally,…

Understanding the different types of Salesforce operations increases user productivity, boosts customer satisfaction and ensures that you are building in line with the best practices for Salesforce. While it…

As a cloud-based CRM platform, Salesforce provides businesses with the means to manage their events and tasks and track customer cases. It also allows the customers to view their cases and communicate with…

As 2021 nears its end it’s not pessimistic anymore to imagine that the pandemic will be here for a little longer. Unfortunately, that also means that businesses have to find a way to continuously adapt to…

As more and more people get their COVID-19 jabs, Salesforce is gearing towards the future of office work with technology facilitating hybrid work and the employees being at the center to create success…