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Salesforce Implementation Checklist: 9 Steps to Success
Through it all, Salesforce continues to remain one of the largest players and one of the best platforms in the market. But we all know…
Top 11 Service Cloud Features You Should Be Using
There is no substitute for businesses providing incredible customer service to maintain a competitive edge. Integrating cloud-based solutions in customer service management has significantly transformed…
Salesforce Automation Testing: Best Practices to Follow
Salesforce comes with multiple OOTB (out-of-the-box) features that are customizable. Just like any complex, integrated solution, quality assurance and testing are important for Salesforce. The configuration…