Alexander Umanets
IndividualPopular Salesforce Blogs
Powering Real-Time Two-Way Synchronization Between Salesforce and Jira
In today’s business environment, efficient data management is crucial for any successful company, and CRM systems have become essential tools among businesses of all sizes.…
What is Salesforce CPQ and How Does it Work?
Salesforce CPQ is a software solution that helps businesses automate and streamline their sales processes by providing a way to quickly and accurately create quotes,…
Self Service - The key for Customer Satisfaction and Cost reduction
Self-service is the practice of serving oneself, classic example is the Automatic Teller Machines(ATMs) in the banking world, which revolutionized how people withdraw and deposit…
Popular Salesforce Videos
Salesforce Marketing Cloud Automation Studio
Automation Studio is a Marketing Cloud application used to execute multi-step marketing and data management activities on an immediate, triggered, or scheduled basis. Use Automation…
Update Record Using Salesforce Flow | Flow Builder Series Salesforce
In this video, we will learn how to use Update Records in Salesforce Flow. Here is the timestamp for your help. ----------------- Update Records in…
Custom Button URL Hacking in Salesforce Lightning Experience vs Salesforce Classic
Custom Button URL Hacking in Salesforce Lightning Experience vs Salesforce Classic Custom button URL Hacking approach in Salesforce Classic Custom button URL Hacking approach in…
Popular Salesforce Infographics
Amplify Your Support Operations with Email to Case Advance | Salesforce
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…
Salesforce Marketing Automation: Sales or Marketing Tool? [infographic]
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…
How to Create a Community of Trust and Gratitude with Salesforce
The businesses that will be remembered positively after COVID-19 are extending empathy and grace to their employees, customers, and communities. We’ve seen so many communities…