Bharathi Priya
MemberPopular Salesforce Blogs
What are the Salient Features of Salesforce?
Salesforce is a noteworthy cloud computation organization that has practical experience in Customer Relationship Management programming. It offers a few outstanding items that are intended…
All You Need to Know About Database Class Methods to Perform DML Operations
In this blog, we will discuss Database class methods to perform DML operations. So let's get to the topic. Apex contains the built-in database class.…
Improve Customer Service Productivity with Salesforce Knowledge Base
After you have sold an app, product, or service to your clients, how much time do your service agents spend with the clients, explaining to…
Popular Salesforce Videos
101 Guide to IBM Watson and Salesforce Einstein
In March 2017, IBM and Salesforce announced a global strategic partnership to seamlessly connect predictive insights found in unstructured data from IBM Watson APIs to…
How to Use a Phone in Salesforce with Dialer for Essentials | Salesforce Essentials
Unify your team with a single company phone number. Lightning Dialer for Essentials lets you and your team close deals and take support calls right…
Email to case in Salesforce | Learn Salesforce
In this video, Shrey explained complete Record Level Security in Salesforce which includes: 1. What is Email-to-case in Salesforce? 2. Where can Email-to-case be used?…
Popular Salesforce Infographics
Welcome to the Internet of Customers | Salesforce Infographic
You’ve heard this age-old adage a thousand times: “The customer is always right.” Today more than ever, the customer has countless technologies and practices in…
A Four-step Formula for Salesforce Implementation
No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…
Benefits of Using WhatsApp For Better Customer Engagement
WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…
