Businesses rely on a plethora of tools to boost brand visibility and customer experience (CX). From pre-sales to post-sales practices, teams use multiple marketing solutions…
What is Salesforce? Salesforce/Salesforce cloud is an intelligent ecosystem infused with AI and IoT that offers a variety of solutions to all-size enterprises, including non-profits, in…
Shifting primary demand from offline shopping to online shopping, eCommerce innovations have revolutionized the industry. As customers indulge in online shopping, they seek to demand…
This area of the Salesforce platform is dedicated to giving clients assistance and support. Customers are more satisfied and loyal as a result, which aids…
Internet of Things (IoT) has become one of the most popular terms of the leading companies in the market in recent years. Why? Well, because…
Salesforce is a CRM solution responsible for connecting companies and customers. The need for Salesforce services is increasing day by day. These services are beneficial…
Artificial Intelligence (AI) is no longer prohibitively new or complicated for any company to implement. Businesses are utilizing AI in marketing, among other things, to make customer involvement more focused, personalized,…
Regardless of your industry, it is apparent that today’s customers expect “as given” a digital self-service capability for their B2B buying process. Your channel partners…
A lot has changed since last year. Customers now expect digital convenience over in-store shopping. This is where we saw digital tools like Zoom, Slack,…
Let’s think back to a decade ago. Artificial intelligence was too costly and complex to be used on a business scale. Only big enterprises could…
How Technology Will Change Marketing and Customer Engagement The application of artificial intelligence or AI to many business processes seems limitless now that we continue…
When we think of Einstein, it is hard not to associate the name with intelligence. This is why Salesforce Einstein is about intelligence; specifically, the…
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