Have you ever had issues maintaining accurate, up-to-date information between your Salesforce org and your clients? Einstein Activity Capture is here to work for you…
As one of the best CRM solutions, Salesforce allows companies to create customer databases. It also streamlines operations. While many companies have benefitted from Salesforce consulting…
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Summer ’21 was the relaunch of Customer 360 Audience, which brought Salesforce CDP to the forefront. In previous articles, we explained what a CDP consists…
A named credential specifies the URL of a callout endpoint and its required authentication parameters in one definition. To simplify the setup of authenticated callouts,…
In this blog, we will be taking a look at the topic of AWS Cloud. As we all know Cloud computing is the on-demand provision…
Introduction to Hyperforce With Hyperforce, Salesforce application development services can swiftly and securely grow with the help of public cloud partners, thanks to a new…
Developing a working relationship with customers is critical to a company's long-term success. A strong connection built on trust and communication makes customers feel more…
Salesforce and Amazon Web Services are teaming together to take their cooperation to the next level with: Slack as a digital HQ: Compared with control…
1. Service Cloud Supports a Wide Variety of Contact Center Needs Administration Cloud is worked to help contact focuses through omni-channel, self-administration and live interchanges,…
Today’s digital-savvy and well-informed customers demand superlative and personalized customer service from every brand they interact with. They expect brands to know their preferences and…
As a Customer Relationship Management tool, Salesforce is one of the world’s best and most popular platforms. But don’t take our word for it! Marc…
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