Amazon CTI Adapter and Service Cloud Voice: What’s Your Choice?
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Each NGO has an impactful mission that helps transform the society we live in. However, the path to success holds a lot of difficulties that…
Salesforce is a highly transformative platform when used correctly. It has all the tools you need to build and optimize processes. But achieving productivity on…
To create a Salesforce App, coding experience is not mandatory. Apex and JavaScript are the key languages used in Salesforce App development. However, one can…
Do you know many apps on the Salesforce AppExchange can assist in streamlining your operation and boosting your bottom line without any additional cost? Installing…
As businesses expand their operations, they often need help to keep up with the increasing workload. From managing customer information to tracking sales leads, the…
What is Sales Automation? A recent Salesforce report says that sales reps spend only 28% of their working hours actually selling. That means that two-thirds of their…
As businesses and organizations expand, the need to manage and maintain multiple systems becomes increasingly necessary. Often, data needs to be shared across systems, and…
Salesforce is a leading cloud-based CRM platform that offers a variety of tools and services to businesses of all sizes. Among these tools are Marketing…
The Salesforce Marketing Cloud is a sophisticated technology developed by Salesforce that automates the marketing of a business across a variety of channels, including but…
Any marketing strategy still needs to include email marketing, and because of the development of marketing automation, it is now simpler than ever to design…
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