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Salesforce changed the way people perceived business software when it launched in 1999. Marc Benioff, CEO of Salesforce, imagined making software easier to buy, use…
Salesforce changed the way people perceived business software when it launched in 1999. Marc Benioff, CEO of Salesforce, imagined making software easier to buy, use…
A typical B2B buying experience is known to be complex and heavily layered. With a prolonged quoting process and the lack of personalization in billing…
What Is Einstein Discovery? Einstein Discovery expands your information examination with the force of AI, man-made brainpower (AI), and factual investigation. Einstein Discovery rapidly dissects…
Salesforce is one of the top Customer Relationship Management (CRM) platforms. It helps businesses to connect with customers and potential clients by using cloud technology.…
Customers are the most important asset to any business no matter what industry you belong to, what your focus is, or what kind of products…
2020 year has been a challenging year for everyone no doubt. The pandemic, global lockdown, and economic crisis have affected everyone’s personal lives and the…
While a lot of businesses are looking to streamline processes, this can be done in many different ways via automation, machine learning, and artificial intelligence.…
Things are changing now - after one full year. COVID-19 cases have gone down, people are out again (with safety precautions though), and the new…
The era of digitization is surging with the evolution and advancements of technologies. Gone are the days when businesses used to rely only on a…
Salesforce introduced Einstein Automate on December 2nd 2020. Salesforce had a number of shocking announcements for their customers in December – acquiring Slack for $27.7 B, introducing Hyperforce, and a…
1. Service Cloud Supports a Wide Variety of Contact Center Needs Administration Cloud is worked to help contact focuses through omni-channel, self-administration and live interchanges,…
Times are changing, which means implementing innovations and new ways of interacting with this simple business tool for CRM software users. What’s going to be…
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