Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
Maintaining cordial relationships with clients is key to the success of a business, be it a large transnational or a small company. A strong, positive…
You all have heard that Salesforce for small businesses is changing the gear of every operation. But you might not be aware of the actual…
Salesforce holds the top spot in the industry when it comes to streamlining business processes. Having been around for over 20 years now, Salesforce has…
In this article, we'll look at some of the best Salesforce Chrome extensions and plugins for sales professionals. Whether you're looking for tools to automate…
Every industry focuses on customer satisfaction. Be it B2B (business to business) or B2C (Business to Customer), customer satisfaction is the primary concern. Amazing service…
Salesforce is "the world's #1 customer relationship management (CRM) platform," according to the website of the production firm. Their software aims to assist businesses in…
Investing in the Salesforce CRM technology is a big decision. It requires the knowledge of the CRM requirement checklist, thorough research and strong planning. Often…
For a business to be successful, it is important to use Customer relationship Management (CRM) to increase your customer base, sales and revenue. The one…
Today, businesses are investing in CRMs to smoothly run their operations and delight their customers. However, managing any CRM software efficiently is a tall order.…
A Detailed Walkthrough of Salesforce Editions Comparison Salesforce offers multiple CRM editions like Essentials, Professional, Enterprise, and Unlimited – each of these Salesforce editions are…
Customer-centric experiences continue to dominate every business moment, but what's rarely mentioned is what allows businesses to make this transformation. To genuinely be customer-centric, you…
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