The era of digitization is surging with the evolution and advancements of technologies. Gone are the days when businesses used to rely only on a…
Customer Relationship Management (CRM) is synonymous with the brand Salesforce. It’s the first name that pops up whenever there is any chatter about CRM. They…
On December 2nd, 2020, Salesforce announced Salesforce Hyperforce Wondering what it is? In short, Salesforce re-architected their Salesforce Customer 360 platform and other products to be more…
How do you communicate with your customers when they’re facing uncertainty? How do you move beyond basic customer transactions and create memorable, human moments? Is…
The more I get to know Salesforce, the more addicted I become to the platform. It’s not just the easy learning curve and the speed…
Times are changing, which means implementing innovations and new ways of interacting with this simple business tool for CRM software users. What’s going to be…
Salesforce is among the world’s top cloud-based CRM software. It can help a business in becoming more efficient, streamlined, and effective. Salesforce has evolved a…
Marketing Cloud is the marketing platform of Salesforce and enables the brand to interact with its existing and potential customers across all channels, emails, social,…
There has been a buzz around IoT technology, and some are branding it as revolutionary. Due to it, the popularity of IoT devices has soured…
Customer retention is the process of retaining customers and preventing them from switching to some other brand with a similar product or service. It plays…
Vendors that respond faster gain more business opportunities. This is why companies must empower their sales reps with instant customer and prospect information access by…
Managing the flow of data between AWS and Software-as-a-Service SaaS applications like Salesforce can be difficult, time-consuming, and expensive. Developers can often spend months writing…
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