Customers always need help. And for an enterprise to find success, it’s important to solve its queries and provide the required support. Email is one…
Now you can provide efficient and flexible services with Salesforce's latest Winter ‘23 expanded set of Service Cloud features. Not only that, you can handle…
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…
For any business, small or big, providing great customer service determines its success. Salesforce is a full-fledged ecosystem that enables you to connect with your…
An exceptional customer experience is crucial to the success of any business as it fosters loyalty, brand advocacy, and helps you increase your customer base.…
Research shows that 68% of consumers are willing to pay more if they know they will receive superior customer service. In fact, customer service is…
Many of our Salesforce Marketing Cloud customers use Marketing Cloud as a standalone product, however, it is simple to connect Marketing Cloud with the Sales,…
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