Understanding what the customer needs, keeping an account of all their custom preferences, and pricing is a huge task in itself. Sales teams begin with…
The end user delivering the service must be the first objective in the pursuit of a better customer experience. This is especially true for any…
The goal of marketing is to generate interest in the goods or services that your business offers. Marketing drives sales, resulting in an influx of…
In our next blog, we spoke about the Top 10 Salesforce Winter ‘23 release features. However, we cannot miss the most important Salesforce Flow features.…
Businesses rely on a plethora of tools to boost brand visibility and customer experience (CX). From pre-sales to post-sales practices, teams use multiple marketing solutions…
In online shopping, few things surpass the thrill of getting a package delivered to your doorstep. For the consumer, the delivery is a successful final…
The Salesforce CRM platform is the world leader in customer relationship management and doesn't stop at optimizing its performance. It is a powerful service that…
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
Did you know that 78% of consumers discontinue their relationships with brands due to poor customer service? That’s quite an alarming percentage, isn’t it? In…
Introduction A CRM stands for Customer Relations Management, which is software that helps the company to manage the relationship and interactions with its customers. A…
Digital Lending is a process where financial institutions offer loans and other lines of credit digitally, without the need for face-to-face interaction. This can be…
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