Customer engagement is one of the most pressing issues for businesses today. Why? Because customer engagement is crucial to increase conversions and convert prospects into…
Automation is possible in nearly all business processes. In fact, according to Gartner, 89% of general accounting operations and 72% of financial controlling and external…
A Detailed Walkthrough of Salesforce Editions Comparison Salesforce offers multiple CRM editions like Essentials, Professional, Enterprise, and Unlimited – each of these Salesforce editions are…
The full version was originally published at Twistellar Delivering a seamless customer experience is a key element fuelling your business growth. Providing this kind of…
Customer-centric experiences continue to dominate every business moment, but what's rarely mentioned is what allows businesses to make this transformation. To genuinely be customer-centric, you…
Let’s think back to a decade ago. Artificial intelligence was too costly and complex to be used on a business scale. Only big enterprises could…
How to Set up a Salesforce ServiceNow Integration [Step-by-Step Guide] Salesforce ServiceNow integration can assist your teams in better acquiring and aggregating their already increasing…
Sticky notes or the good ol’ suggestion box are great to quickly capture ideas. These methods, however, do not guarantee that great ideas will be…
The first interaction is the start of a relationship between you and your customers. If it's a digital connection, it allows you and your customers…
How Technology Will Change Marketing and Customer Engagement The application of artificial intelligence or AI to many business processes seems limitless now that we continue…
As a comprehensive and feature-rich platform, Salesforce CPQ is an easy choice for any organization to improve its customers’ buying journey. DemandBlue is an equally…
Eliminate physical contact with customers without compromising important face time. You can use Visual Remote Assistant to provide emergency assistance via video call. As a…
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