FlexDeploy is an Enterprise DevOps platform with fully integrated support for Salesforce apps, metadata customizations, integrations and more. This is the fourth article in a blog…
Research shows that 68% of consumers are willing to pay more if they know they will receive superior customer service. In fact, customer service is…
Now that we’ve entered a new year, you have an entire year of growth ahead of you. To maximize your business’ potential this year, it’s…
For every business, the customer is God! To prevent their fury, they leave no stone unturned to increase the smile on their face. For that,…
CRM facilitates businesses to build a relationship with their customers that, in turn, generates allegiance and customer engagement. Since customer loyalty and revenue are both…
When you’re new to Salesforce, it’s easy to get lost in the lingo. There’s just so much information to digest that it can be overwhelming…
Businesses are leaving no stone unturned to delight their new-age, savvy customers. For that, brands are switching to best-in-class technologies like CRM, project management, and…
Well, owing to the bulky data back in the past, there was a need for cloud computing. Additionally, the list of customer concerns, supporting them…
Are you getting overworked with duplicate cases? Is your customer support team struggling with user dissatisfaction or high service cost? Are you finding it difficult…
The term, Internet of Things (IoT), is a system of connected computing devices, such as mobiles, digital machines, and other objects with the potential of…
Times are changing, which means implementing innovations and new ways of interacting with this simple business tool for CRM software users. What’s going to be…
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