Master the Art of Customer Service with Case Management | Salesforce
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
Testing is the foremost important aspect when it comes to software development. It lets developers know whether the software is working as expected. It helps…
Benefits of Salesforce B2C Commerce Cloud In today’s age of cloud computing, the importance of everlasting growth for every success-driven business relies on the perfect…
Innovation is universal; and so are ideas. As an organization, you never know when you’ll hear a great idea. In fact, no idea is insignificant.…
Salesforce for insurance makes the lives easier for both the insurance agents and the companies. The world’s leading CRM, Salesforce, allows you to manage your…
CRM facilitates businesses to build a relationship with their customers that, in turn, generates allegiance and customer engagement. Since customer loyalty and revenue are both…
Apphienz ranks 2nd among the Top 10 Salesforce Consultants by Forcetalks Forcetalks is a Salesforce Community For You, Of You, By You. It is a…
Salesforce Service Cloud is a robust platform of platforms, apps, and workflows that may assist you in serving your customers. Support Cloud enables your company…
Introduction Before moving ahead, let's first understand what CRM is and why it is important for businesses, as Salesforce is a CRM software. CRM is…
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