Time is of the essence in a saturated business landscape, and getting ahead of the competition gives your company enough edge to thrive despite the…
The process of acquiring customers is referred to as customer acquisition. Most organizations believe that growing revenue quickly is best achieved by attracting new customers.…
How to be successful in any business? It all depends on how businessmen entertain their customers well. Moreover, if one wants their customers to repeat…
Student life is always hectic. With an abundance of assignments, it is no surprise that students don’t have enough time to do sports and attend…
Your company just made a large investment and spent a whole lot of time implementing Salesforce into your organization, and now the time has come…
Sales Cloud and Service Cloud are two of the most used Salesforce products. Do you know what each of them consists of? Here you can…
Salesforce launched the next generation of Service Cloud, to support evolving customer service standards and deliver linked, personalized service from anywhere on a single digital…
Customer empathy costs nothing, but it means a great deal for every business. In 2020, Salesforce surveyed 15600 customers and revealed that the customers want trust,…
Customers are the most important asset to any business no matter what industry you belong to, what your focus is or what kind of products…
If you want to set up the Einstein bot, first you have to connect chat implementation or message channel. For chat implementation, you must check…
With the rise in popularity of digital ecosystems, communication channels have drastically evolved, and along with it, customer expectations have significantly changed as well. This…
Technology has evolved the way we shop online. Online retailers are optimizing multiple channels to attach with their patrons. Online marketplaces, eCommerce websites, social media,…
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