Description: Salesforce is one of the world leaders in the development of cloud-based CRM solutions. We'll talk about why it is important for your business.…
What is CRM? CRM stands for Customer Relationship Management. The meaning of CRM has changed a lot over the years. CRM is a term that was initially…
Popularly known as the world’s number one customer relationship management (CRM) platform – Salesforce is entirely cloud-based, with standalone applications for sales, customer service, and…
Customers are the most important asset to any business no matter what industry you belong to, what your focus is, or what kind of products…
Business process automation has been one of the most successful investments in recent years. A UiPath survey in collaboration with The Economist Intelligence Unit corroborates this statement.…
Running a small business is not everyone’s cup of tea, if you are a small business owner you are bound to face challenges. As small…
Small or mid-sized businesses are renovating our nation’s economic structure. They have delivered a huge contribution towards its enhancement by generating a magnitude of job…
Salesforce introduced Einstein Automate on December 2nd 2020. Salesforce had a number of shocking announcements for their customers in December – acquiring Slack for $27.7 B, introducing Hyperforce, and a…
On December 2nd, 2020, Salesforce announced Salesforce Hyperforce Wondering what it is? In short, Salesforce re-architected their Salesforce Customer 360 platform and other products to be more…
Do you know that US companies lose more than $62 billion annually due to poor customer service? So, tell me, what do you think good customer…
More than 80% of the Fortune 500 companies in the world use at least one Salesforce app. Such is the deep impact and penetrative power…
Customer retention is the process of retaining customers and preventing them from switching to some other brand with a similar product or service. It plays…
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