The term “customer journey” refers to the stages a customer goes through in his relationship with your Business. Since today brands are promoted using all…
The ever-increasing emphasis on customer service has got businesses immersed in a constant race towards perfection. The harsh truth is: enterprises are judged on the…
Best in class customer service is one of the dire necessity of this hour for any business to flourish. In today’s connected world creating a…
The Internet of Things has been labelled as the “Next Industrial Revolution” because it is going to flip the way people think, interpret and behave.…
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