Manual workflows, lack of personalization, and siloed data architecture of traditional CRMs prompt businesses to look for advanced CRM solutions. Salesforce is one such platform…
Implementing Salesforce demands technical expertise and active commitment to achieving the desired goals. And, reasons why so many CRM implementation projects fail, are due to…
Customers always need help. And for an enterprise to find success, it’s important to solve its queries and provide the required support. Email is one…
Salesforce is a customer relationship management (CRM) platform that provides a range of tools and technologies for sales, service, marketing, and collaboration. A career in…
Salesforce offers a range of cloud-based software solutions that are designed to help businesses of all sizes manage their customer relationships, sales and marketing efforts,…
“Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello Did you know that 93% of customers are more…
Salesforce CTI integration is the process of integrating your Salesforce account with your customer relationship management (CRM) system. This allows you to manage your customer…
Salesforce is a well-renowned name in the CRM industry that provides a 360-degree view of the users to all the departments that enable businesses to…
What is Salesforce? Salesforce is a cloud-based software company that offers tools to businesses to help them find more prospects, close more deals, and provide…
Salesforce's powerful customer portals give you the tools to keep your organization running efficiently and provide your members, donors, and customers with more self-service and…
It is easy to see why so many contact centre managers are becoming more frustrated. Not only are they forced to reduce costs, but they're…
After COVID, it seems even pointless to explain why taking your business online is a necessity if you want to grow your sales. However, there's…
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