Salesforce CPQ (Configure, Price, Quote) is a suite of tools that helps businesses automate and streamline the process of creating and managing sales quotes, proposals,…
A customer relationship management (CRM) system is a valuable tool for any business, regardless of size or industry. By bringing together customer data and interactions…
The traditional methods of running a business have gone obsolete in today’s fast-paced world of growing eCommerce and globalization. Companies just starting their journey are…
A CEO of a well-known investment bank once remarked proper use of technology is the cornerstone of success of a modern financial organization, and rightly…
It is important these days for your teams to collaborate more to get expertise quicker and make business processes more efficient, and for this collaboration,…
Salesforce Marketing Cloud is the automation platform that receives the highest praise and boasts the greatest number of features of any product of its kind.…
“Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello Did you know that 93% of customers are more…
Today’s customers no longer prefer emails and phone calls. Customers anticipate continuous vendor assistance and participation. This means that reps must spend more time building…
What is Salesforce? Salesforce is a cloud-based software company that offers tools to businesses to help them find more prospects, close more deals, and provide…
It is easy to see why so many contact centre managers are becoming more frustrated. Not only are they forced to reduce costs, but they're…
What is Salesforce Community Cloud? Salesforce Community Cloud is an online social platform for businesses to create branded pages that connect customers, employees, and partners.…
Summer ’21 was the relaunch of Customer 360 Audience, which brought Salesforce CDP to the forefront. In previous articles, we explained what a CDP consists…
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