Master the Art of Customer Service with Case Management | Salesforce
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…
An exceptional customer experience is crucial to the success of any business as it fosters loyalty, brand advocacy, and helps you increase your customer base.…
Sales are a crucial aspect of every business, and now with the advent of social media and other online platforms, you not only have to…
Salesforce develops and maintains customer relationship management (CRM) software that helps firms breakthrough technology boundaries across departments, giving them a holistic view of their customers…
Research shows that 68% of consumers are willing to pay more if they know they will receive superior customer service. In fact, customer service is…
With each release, Salesforce products become more user-friendly. Salesforce Sales Cloud is already the best sales CRM in the world but this new Salesforce Winter…
Salesforce has three big releases coming out each year to make it more user-friendly. Each new release is loaded with features. These features help the…
Salesforce has announced new innovations in their Winter '22 release that would assist organizations and grantmakers in meeting these problems by allowing them to access technology…
Organizations that need to enhance their quote-to-cash process and accelerate revenue growth consider Salesforce Revenue Cloud the best-fit solution due to its boundless capabilities and…
Pardot is a solution for B2B Marketing Automation and comes with powerful tools to generate more leads to enable your sales team to close more…
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