Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
Firstly, What is Twilio? Twilio is a US based web application which allows users to programmatically send and receive text messages, phone calls and perform…
Salesforce Journey Builder:- It is a tool that empowers marketers to design and automate campaigns that guide customers through their journey with a brand. Following…
Force.com provides us powerful and secure functionality for sending and receiving emails. We can execute our apex logic whenever we receive an email. By using…
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