In this era, customers expect service to be as instant and also as easy as their normal conversation. Service Cloud is an easy to use…
When I discuss Salesforce with others, I'm often confronted with an argument that Salesforce is far too expensive and can be substituted with much cheaper…
Omni-Channel enables your contact center to push work to the most qualified, available support agent in your organization in real time. Omni-Channel lets you create work…
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