Innovation is universal; and so are ideas. As an organization, you never know when you’ll hear a great idea. In fact, no idea is insignificant.…
The success factor for any online community is engagement. If the engagement rate of your community is high, your users will have a deeper connection…
Gamification has become critical for running successful online communities. By implementing gamification techniques, online communities can become more active, and garner more user engagement. Regardless…
Innovation is the key to business growth. In order to come up with a successful product, you need to make the most of ideas and…
In our previous post, we looked at the limitations of standard gamification on Salesforce-powered communities, and how ScoreNotch enables you to overcome them. In this blog…
The ‘Ideas’ component in Salesforce Community Cloud allows your customers, partners, and employees to directly share and post their ideas on your online community. Enabling the Ideas component allows…
Generation Z doesn't like to rely on customer care representatives for assistance. Independence and self-sufficiency are important for them. As a result, self-service has gained…
Nonprofit organizations need a tremendous amount of resources—but many have little to no budget to purchase high-end technology to manage their workflow and financials. Unfortunately,…
Introduction Communities we create works as an important way of sharing information between people who are part of our business i.e. employees, partners, and customers.…
Your online community might be huge—built on Jive, Lithium, Drupal, or Salesforce—or based on a basic software system, such as Ning. Irrespective of the size,…
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