Initially started as CRM software, Salesforce moved into various disciplines of artificial intelligence with time. It possibly covers all aspects of a successful business, from…
Salesforce Lightning offers a modern, streamlined interface that enhances user productivity and provides powerful customization capabilities. If you're still using Salesforce Classic, it's time to…
In this competitive edge, we are continuously advancing in technologies and seeking solutions to grow our business to get ahead in the corporate world. Various…
2021 brought another year of unprecedented growth for CRM. Even before COVID-19 struck, digital commerce was disrupting traditional retail. Brick and mortar stores faced a…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
In this article, we’ll be giving you the 411 on Salesforce's customer service focused platform, Service Cloud. Since sales and service go hand in hand,…
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