Today's customers expect fast and efficient service. Companies are meeting these needs with innovative solutions like Service Cloud. Service Cloud allows companies to respond faster…
There is no substitute for businesses providing incredible customer service to maintain a competitive edge. Integrating cloud-based solutions in customer service management has significantly transformed…
We now live in a fast-moving digital era, where businesses compete for top-notch customer experience on various points of service in operation. In this industry,…
Even though the sandbox preview with early access to new features and test configurations of the Summer’22 release was held on May 6-7, the production…
The self-service portal is the present and the future of how businesses and customers interact with each other. The easiest and the most effective way…
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