Business success is closely tied to excellent customer experience. This is not new, but in the era of heightened expectations and instant gratification, companies feel…
On a user page layout in Salesforce might be placed a monolit block of fields which makes customization impossible. The task of Dynamic Forms is…
The pressure of economic recession is lurking around and spending on technology is expected to take a downturn. However, when it comes to the Customer…
What is Sales Automation? A recent Salesforce report says that sales reps spend only 28% of their working hours actually selling. That means that two-thirds of their…
Clear communication with prospects is the key to building relationships and increasing sales, especially for B2B businesses. As B2B sales involve higher transaction value and…
In a previous article, we discussed Predictive Lead Scoring and its importance for contemporary marketing. In addition, we saw how the Salesforce CRM, with its cutting-edge…
Salesforce Experience Cloud, formerly known as Community Cloud, is a platform designed to help companies build and customize online communities for their customers, partners, and…
Salesforce Analytics Cloud, also known as Einstein Analytics, is a powerful data analytics tool that helps businesses make better decisions by providing them with real-time…
It doesn't matter what your business is about: you sell sports equipment or have a medical institution, the key point is that you do business,…
CRMs like Salesforce account for one of the most versatile cloud CRM platforms that offer multiple products for pushing business growth to new limits. By helping…
Marketing teams do their best to create an engaging, powerful, and personalized experience for customers from their first visit to the website to make a…
As businesses and organizations expand, the need to manage and maintain multiple systems becomes increasingly necessary. Often, data needs to be shared across systems, and…
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