Testing is the foremost important aspect when it comes to software development. It lets developers know whether the software is working as expected. It helps…
Integrating your Salesforce with Facebook messenger can change your business equation with the customers. With more than two billion active users on Facebook, the social…
The idea-creation process is a journey with many twists and turns. Ideas can be born in a flash, then bounce around for days or weeks…
For any business, small or big, providing great customer service determines its success. Salesforce is a full-fledged ecosystem that enables you to connect with your…
The idea-creation process is a journey with many twists and turns. Ideas can be born in a flash, then bounce around for days or weeks…
In today’s fast-paced world, there are a lot of businesses and start-ups who come up with a ground-breaking idea but unfortunately fail to make it…
Remember visiting an online community with unfriendly navigation? How did it feel? We bet you didn’t think twice before looking for another community. To enable…
Lather on the sunscreen and pour a cold glass of lemonade; warm weather is here, which means it's time for Salesforce's Summer '22 update release!…
In April 2021, Salesforce decided to change its Community Cloud for a more modern service. The need to move over to the digital world has…
A long-expected announcement finally came from Salesforce; Community Cloud has been renamed Experience Cloud. The move to embrace Experience is a purposeful reaction to the…
Zendesk and Salesforce are two of the most widely-used platforms for storing knowledge bases. While there are multiple benefits of having a knowledge base, it…
Customer engagement is one of the most pressing issues for businesses today. Why? Because customer engagement is crucial to increase conversions and convert prospects into…
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