Introducing Salesforce Service Cloud Objects In easy phrases, Salesforce objects form the very foundation upon which Salesforce stands. Given the platform’s complicated nature, these Salesforce service cloud…
A Detailed Walkthrough of Salesforce Editions Comparison Salesforce offers multiple CRM editions like Essentials, Professional, Enterprise, and Unlimited – each of these Salesforce editions are…
Salesforce comes with multiple OOTB (out-of-the-box) features that are customizable. Just like any complex, integrated solution, quality assurance and testing are important for Salesforce. The configuration…
In this era, customers expect service to be as instant and also as easy as their normal conversation. Service Cloud is an easy to use…
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