Salesforce and Amazon Web Services are teaming together to take their cooperation to the next level with: Slack as a digital HQ: Compared with control…
Salesforce was founded in early 1999 with a vision to create business applications in a completely different way, delivering software through a model known as…
Every year Salesforce release features get bigger and better. This year is nothing short of new exciting features. Salesforce released its Winter ‘22 release features…
When you’re new to Salesforce, it’s easy to get lost in the lingo. There’s just so much information to digest that it can be overwhelming…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
You have your Salesforce solution set up and running and it seems all you’ve got to do right now is relax and enjoy the moment.…
As any business grows, it faces a plethora of challenges along the way. To keep up with the cut-throat market competition, it is extremely important…
With the new Summer ‘21 Salesforce release, you get the most out of your email campaigns, and have more authority over your instance, and boost…
In the realm of CRM, Salesforce has emerged as one of the most powerful and embraced solutions with maximum users acceptance rate. The market share…
In this article, we’ll be giving you the 411 on Salesforce's customer service focused platform, Service Cloud. Since sales and service go hand in hand,…
You have offered two module alternatives when you join up for Salesforce: Sales Cloud or Service Cloud. Generally speaking, users in Service Cloud are focused…
Various researches have shown that a satisfied customer is the best advertisement. They remain loyal both to the brand and the product and rarely think…
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