In this blog, we are going to discuss call center integration. Computer Telephony Integration with Salesforce. CTI, or Computer Telephony Integration, is the practice of…
Sales Cloud and Service Cloud are two of the most used Salesforce products. Do you know what each of them consists of? Here you can…
Salesforce launched the next generation of Service Cloud, to support evolving customer service standards and deliver linked, personalized service from anywhere on a single digital…
Customer relationship is a very important business segment. We will tell you about such a quality tool as Salesforce. Make Your Feedback Perfect - Salesforce…
Salesforce is the world’s number one CRM company. Initially, Salesforce began as a Customer Relationship Management (CRM) software as a service provider (SaaS). Now, it…
Service Cloud This portion of the Salesforce stage is centered on giving back and offering assistance to the clients. This makes a difference in holding…
Governments and businesses worldwide have begun their COVID-19 vaccination programs to protect citizens from the continuously mutating virus, although they have grappled with multiple obstacles…
Salesforce Essentials was launched by Salesforce two years ago. This product is purpose-built for small companies to get access to a ready CRM package for…
Nonprofit organizations need a tremendous amount of resources—but many have little to no budget to purchase high-end technology to manage their workflow and financials. Unfortunately,…
No Salesforce Service Cloud Solution would be complete without its sales cloud counterpart. They are all part of the Salesforce platform and are essential modules…
Popularly known as the world’s number one customer relationship management (CRM) platform – Salesforce is entirely cloud-based, with standalone applications for sales, customer service, and…
Marketing Cloud Connect allows users to view a thumbnail of emails sent from Marketing Cloud in Sales and Services Cloud as part of its default setup, but…
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