AI or Artificial Intelligence is the technology of this era and is giving a new shape and level to customer’s expectations. Now, AI has entered…
Introduction Coveo provide AI-powered search for every Salesforce customer inside Service Cloud, Community Cloud, and App Cloud. Following key points for Coveo Search: It gives your…
When successful businesses are constantly changing with mergers, acquisitions, launches, and other events discover how an On Demand Salesforce service model can meet your fluctuating business…
Small and Medium Businesses (SMB’s) don’t have the financial resources to invest in technology like large enterprises do, yet they encounter all the same challenges…
Customer support agents are always on an expedition to find the right information. But the lack of proper tools/resource and the lack of collaboration with…
Salesforce is one of the top 10 software skills trending this year. It was the first software of its kind and one of the most…
Speed is the quintessence of the business world. That is valid for almost every part of our business, yet it's particularly valid for innovation and…
Salesforce Product : Service Cloud The Service Cloud Platform or a customer support platform gives your agents power to deliver service that’s as instant and…
The ever-increasing emphasis on customer service has got businesses immersed in a constant race towards perfection. The harsh truth is: enterprises are judged on the…
“SALESFORCE has reached a long distance since late nineties. That was the time, when people use to consider it as a business tool for Salesforce…
Customer Relationship Management(CRM) continues to grow and with this rapid development comes the ever-rising demand for deeper and seamless interaction with the customers. With the…
Billions of people use social networking platforms to stay connected with their family, friend, and business associates. Now, entrepreneurs need a customized corporate networking podium…
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