Brian Oconnell
IndividualCreating a Simple Flow
How to Create a Simple Flow Flows are a great tool for Salesforce admins because they have the power of code without having to actually…
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Salesforce Winter ‘20 Release Updates - Everything You Need To Know
It may still be summer, but winter is coming. It’s already time to start preparing for the Winter ‘20 release. With just over 3 weeks…
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In today's digital world, Salesforce Service Cloud is considered to be the world's best solution for effective customer service. Do you know why? The answer…
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In a previous article, we showed you Salesforce CPQ and its main benefits. You already know that it is a tool specialized in the sales…
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Timecode: 00:00 Introduction 01:10 Who is Amit Singh? 01:56 Amit has interesting projects 03:58 Amit does technical content, but he is still popular. How? 05:45…
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In certain situations, an object does not support a roll-up, or the relationship is not permitted. Learn how to make it possible by using the…
How to Deactivate Salesforce Users
In this video, we'll show you how to Deactivate Salesforce Users. In Salesforce, you cannot delete users outright, as other references to the user may…
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Your Guide to Salesforce Certifications
In the age of customer experience, businesses now rely on their CRM systems more than ever. As the world leader in CRM software, Salesforce knows…
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Salesforce Field Service, commonly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a unified view of workforce management. In…
A Four-step Formula for Salesforce Implementation
No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…