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Christi Smith
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Value of Salesforce in Small and Medium Business
Speed is the quintessence of the business world. That is valid for almost every part of our business, yet it's particularly valid for innovation and…
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What does a Salesforce Professional Do? Exploring Salesforce Roles and Profiles
There are a number of articles and blogs out there discussing the demand, the salaries, or the need for certification for a Salesforce professional. But…
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15 Must-Have Productivity Tools for Salespeople Utilizing Salesforce in the Field
Mastering the right “on-the-go” sales tool is ultimately the best weapon for making sales reps 10x more productive and sales managers 10x smarter – continue…
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Can Salesforce help with Project Management?
“As you navigate through the rest of your life, be open to collaboration. "Other people's ideas are usually better than your own." Quote by Amy…
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Drive Personalized and Scalable Idea Management in Salesforce Community Cloud with IdeasPro
IdeasPro enables you to implement the best of business ideas from your Salesforce community. Foster innovation, improve brand transparency, and make the most of internal…
How to Add 'Add Campaign' Button to the Report Type | Salesforce Tutorial
Do you want to know How to Add 'Add Campaign' Button to the Report Type in Salesforce? In this session, Distinguished Architect Iman Maghroori shows…
Creation Of An App In Salesforce | Salesforce Development Tutorial
Creation of an app in Salesforce. This video will cover the following points - App Creation Get to know why an app is created. Configuration…
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Customer Service: The Forgotten Marketing Channel
The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will…
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CRM Administrator - Better CRM Adoption With Less Resistance | Salesforce
A CRM is only as strong as its data. It can improve efficiency and personalize the customer experience if employees are comfortable using it. By…
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Amplify Your Support Operations with Email to Case Advance | Salesforce
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…