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Balancing Human & Ai-Powered Customer Service
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in AI and ML
Customer service is the vital relationship between a company and its customers, since it helps to keep and improve the value of those customers. By…
The Ultimate Guide to Setting Up a Salesforce Multi-language Platform for a Global Audience
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in Salesforce
Many businesses have thrived in the globalized market, especially small-medium enterprises. According to OECD, 95% of companies are SMEs, accounting for 60-70% of employment in…
Marketing Cloud vs Pardot: What's the difference?
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in Salesforce Products
Whether you're a marketer or a CXO of a company, you must understand the challenges of attracting prospects and nurturing leads through the sales funnel.…
