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Ankur Gupta posted a new blog 5 years ago
How to Manage Closed-Lost Leads in Salesforce that Comes Back AgainAs a salesperson, you want to successfully convert every lead you get but the task is actually a tall order. Based on initial interaction, you change a lead into an opportunity but moving an opportunity…
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Ankur Gupta replied to the discussion What Is The Alternative Of The WalkMe to Integrate With Salesforce? in the forum Salesforce® Discussions 6 years ago
Reply to What Is The Alternative Of The WalkMe to Integrate With Salesforce?
The biggest and most relevant competitor is whatfix.
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Ankur Gupta posted a new blog 6 years ago
8 Salesforce Service Cloud Enhancements to Deliver Exceptional Customer ExperienceA customized Salesforce Service Cloud can go a long way in helping you deliver exceptional customer experiences. But what is it is that you can and should customize? Here is a list of eight suggestions to get…
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Ankur Gupta posted a new blog 6 years ago
Salesforce Lightning on Your Mind? Here’s Everything You Need to Know About Migration ProcessSixty-nine percent of users say that it is easier to use their Salesforce instance today than it was 12 months ago. But not everyone is convinced. A large number of Salesforce users have yet to migrate to…
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Ankur Gupta posted a new blog 6 years ago
Easily Migrate to Lightning Knowledge from Classic Knowledge with This Strategy GuideYour support reps can spend hours just juggling interfaces if your Service Cloud is in Lightning but Knowledge continues to be in Classic. This switching back and forth reduces the average case resolution rate…
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Ankur Gupta and
Shamika Nelson (US - Advisory) are now connected 6 years ago -
Ankur Gupta and
Barbora are now connected 6 years ago -
Ankur Gupta and
Michelle Daniels are now connected 6 years ago -
Ankur Gupta posted a new blog 6 years ago
14 Key Points to Keep in Mind Before Migrating Your Online CommunityYour online community might be huge—built on Jive, Lithium, Drupal, or Salesforce—or based on a basic software system, such as Ning. Irrespective of the size, you will run into the challenge of migrating to a…
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Ankur Gupta and
John are now connected 6 years ago -
Ankur Gupta posted a new blog 6 years ago
Streamline Product Roadmap through Salesforce Service Cloud and Jira IntegrationBeing a product manager has its perks, but the job also has its challenges. Most of the time goes into product road-mapping and coordinating with multiple teams. As product managers, you might agree that it’s…
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Ankur Gupta replied to the discussion How to integrate JIRA with Salesforce? in the forum Salesforce® Discussions 6 years ago
Reply to How to integrate JIRA with Salesforce?
Considering you are still looking out for the solution then you should definitely try Salesforce-Jira connector. It is salesforce native and comes at a nominal cost with no user limit.
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Ankur Gupta became a registered member 6 years ago
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