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Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…

Why Does an Online Retail Business Need Salesforce Commerce Cloud?
The e-commerce industry is revolutionizing the way buyers shop. With time more and more people are inclined to brands that sell online or have a…

Salesforce Consulting Services: How can you Achieve your Business Goals in 2023?
Salesforce is a popular CRM solution. According to reports, Salesforce has helped clients increase their revenue by 25%. Salesforce technology places a strong emphasis on creating a…