Deepak
IndividualPopular Salesforce Blogs
Agentforce vs Traditional Chatbots: Why AI Agents Are the Future of Support
In recent years support systems evolved rapidly. Traditional chatbots serve basic tasks using rules and flows. AI agents (also called “agentic AI” or intelligent agents)…
Importance of Building the Right Salesforce Support Team
Customer Care has now become a big industry due to the mass evolution of technology. A consumer is no longer a passive entity; they possess…
How to Send Emails Using Lightning Web Component (LWC)?
What are the features of Lightning Web Components to send emails? Enables you to retrieve emails from Contact and User objects, and it can be…
Popular Salesforce Videos
Reassign Leads using Lead Assignment Rule on Update/Upsert | Salesforce Tutorials | #SalesforceBolt
In this vlog, we will do some work around Assignment Rules. As you are aware Assignment Rule can be trigger on Insert actions. Either it…
Salesforce Development Master Training | Salesforce Development Course
Shrey Finally launched the most awaited Salesforce Development Master Training. Features of the course are: Learn Salesforce Development from Scratch with more than 100 on-demand…
Strange Requirements | Manual Round Robin ID in Salesforce
In this video, you will learn to create a Manual Round Robin ID using custom Apex in Salesforce. The requirement was to create a Round…
Popular Salesforce Infographics
How to Deliver a Great Presentation at Dreamforce? [Infographic]
First of all, remember that attendees have paid good money to see you — so it's up to you to make sure they get what…
Average Salesforce Salaries 2019
This Infographic gives Salesforce professionals an idea about where they sit in the market and what salary they can expect, using data from the Mason…
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…