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MemberPopular Salesforce Blogs
An Introduction to Salesforce Service Cloud
In this era, customers expect service to be as instant and also as easy as their normal conversation. Service Cloud is an easy to use…
Employee Onboarding Made Easy With Walk-Throughs on Salesforce-Powered Communities
We are currently in the midst of a learning revolution. Technology has given us the tools to build learning programs that meet individual learners where…
Salesforce Lightning Experience: Tools for Transitioning from Salesforce Classic to Lightning
Introduction January 7, 2020: The date when good news finally arrived from Salesforce to its users that the company is auto activating Salesforce Lighting Experience…
Popular Salesforce Videos
The Rise of Salesforce
Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses to use cloud…
Guided Setup with Salesforce Field Service Administration - Webinar Recording
Salesforce Field Service is a complete, end-to-end solution for customer service in the field. Salesforce Field Service brings together customers, employees, and products on a…
How Big Was Salesforce Dreamforce 21 Park? Take a Walk.
This two-minute walk shows exactly how Salesforce Dreamforce 21 International Park was set up. See for yourself how big it is. Also, share your Dreamforce…
Popular Salesforce Infographics
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
What is CRM Process?
CRM denotes Customer Relationship Management (CRM). The name itself says that it is a system for managing the relationship with customers. It includes effective software…
The Salesforce Lightning Platform for Employee Engagement: Key Findings
Salesforce provides a system of engagement across the entire employee lifecycle that enables organizations to connect multiple back-end systems of record with one system of…