Donna Sterling
MemberPopular Salesforce Blogs
5 Benefits of Salesforce for Insurance
When it comes to insurance CRM, Salesforce enjoys massive popularity, and deservedly so. Salesforce goes beyond the typical CRM functionalities and offers out-of-the-box capabilities. It…
Resolve Customer Service Teams Issues More Efficiently With Slack | Salesforce Guide
It is easy to see why so many contact centre managers are becoming more frustrated. Not only are they forced to reduce costs, but they're…
How to Update the Values of a Custom Picklist Field using Metadata API?
The user can easily add, delete, or update the values of a custom picklist field manually. But there are times when you have to update and…
Popular Salesforce Videos
BradForce Interview with special guest Jason Jung | Landing Your First Salesforce Job
In this video, I have a great conversation with Jason Jung. Jason landed his first Salesforce Job in the middle of a global pandemic. Listen…
TrailheaDX 2020 - How Salesforce Plans To Make Virtual TDX2020 Better
For Salesforce, taking TrailheaDX digital is about more than just keeping the event going, the company wants to make TDX a better, more inclusive, and…
Configuration Attribute In Salesforce CPQ | Salesforce Development Tutorial | Learn Salesforce Series by Algoworks
Configuration attributes can be used in setting up the value of multiple shared product option fields simultaneously in Salesforce CPQ. In this Salesforce tutorial, you…
Popular Salesforce Infographics
A day in the life of a Sales VP using the CRM from Salesforce
The devil is in the details. Before making a decision on the adoption of a new solution, it is important to be able to move…
What You’ll Get with the Salesforce MVP Infographic
We scanned the profiles of Salesforce MVPs, both past and present, searched high, low, near and far to provide insights into what it specifically takes…
Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
