
Esteve Graells
IndividualPopular Salesforce Blogs

7 Reasons You Should Consider Salesforce CTI Integration
Salesforce CTI integration is the process of integrating your Salesforce account with your customer relationship management (CRM) system. This allows you to manage your customer…

Balancing Human & Ai-Powered Customer Service
Customer service is the vital relationship between a company and its customers, since it helps to keep and improve the value of those customers. By…

Why CRM is Essential for SMBs: 8 Reasons You Should Start Using a CRM
Small business owners and startups have a common challenge over years and years. Competing with larger competitors! As large corporations have more size and resources, gaining…