Gaurav Garg
Individual-
Gaurav replied to the discussion How can we start preparing for Salesforce Service Cloud Certification? in the forum Salesforce® Discussions 6 years ago
Reply to How can we start preparing for Salesforce Service Cloud Certification?
Thank you Pranav, I am cleared with Service Cloud Consultant now.
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Abhay and
Gaurav are now connected 7 years ago -
Gaurav started the discussion How can we start preparing for Salesforce Service Cloud Certification? in the forum Salesforce® Discussions 7 years ago
How can we start preparing for Salesforce Service Cloud Certification?
Want to prepare for Service Cloud certificate. I have worked on Service cloud on following topics:
- Case
- Case management
- Case Escalation / Assignment
- Email-To-Case
- Articles
- Task
- Email publisher
Can you please guide what all topics need to cover before appear service cloud also if you have some question sets.
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Gaurav updated their profile 7 years ago
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Gaurav became a registered member 7 years ago
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