Greg Kralik
IndividualPopular Salesforce Blogs
Salesforce Einstein Copilot
Salesforce continues to push the boundaries of customer relationship management (CRM) with its innovative technologies. One of the latest advancements is Salesforce Einstein Copilot, an…
A Guide to Integrate Salesforce Service Cloud with Jira
Joel is the head of customer support at a leading cybersecurity software provider company and he manages a team of over 400 service reps. His…
Salesforce DX – The X Factor For Salesforce Developers
Dreamforce always comes with a box of tech surprises every year. 2016 was no exception, one of the big points of discussion was Salesforce DX.…
Popular Salesforce Videos
How Is Salesforce Overcoming the Rise In Generative AI?
Discover how Salesforce is harnessing the power of Generative AI to revolutionize customer experiences, streamline processes, and innovate like never before. In this extract discover…
What Is Loyalty Management in Salesforce? | Video Tutorial
In the past few years, we have come across terms such as loyalty programs and loyalty management. Let's understand the concept of loyalty management with…
Build an Experience with Salesforce Community Cloud: 4 Steps
Follow 4 fast steps to building a digital experience. Watch to learn how you can make CRM part of the way you deliver sites, forums,…
Popular Salesforce Infographics
Salesforce vs. HubSpot: Which CRM is Best For Your Business?
Salesforce has highly customizable lead management and scoring, while HubSpot can get small businesses up and running quickly with lead generation via content marketing. HubSpot…
Salesforce : Anatomy of a Productive Sales Rep
We are a nation obsessed with productivity. We look for ways to "hack" our way through life, squeezing the most out of every minute we…
The Best Salesforce Certifications to Look for in 2020
Salesforce tops the charts across the world in Customer Relationship Management. It is not one of the best, but the best in the game. It is…
