Salesforce Blogs by Greg Kralik

How to Enhance Salesforce’s Standard Email-to-Case Capabilities to Deliver Top-Class Customer Service in 2023?

Blog in Salesforce Stories

“Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello Did you know that 93% of customers are more…

All-New Salesforce Service Cloud, Automated Workflows, B2B Templates, Case Management, Case Resolutions

Sushmita Mehta Jan 2, 2023

1,434 Views

How DemandBlue Helped a Leading Mortgage Lending and Refinancing Company To Strategize New Lead Assignment Process With Use of On-demand Salesforce Solution

Blog in Salesforce

How A Leading Mortgage Company Streamlined More Lead Closures Implementing On-demand Salesforce Solution Better Customer expectations and more lead closures are the common factors for…

Client’s Stakeholders, Configurations, Custom Account-based Lead Assignment Model, Custom Fields, Custom Salesforce Platform

DemandBlue Sep 6, 2021

1,883 Views

Salesforce Customization vs Configuration: What's the Difference?

Blog in Salesforce customization

Introduction: A Salesforce Development Company particularly deals with providing solutions to businesses with the help of Salesforce CRM. Before moving to the main point of…

Apex Classes, Apex Triggers, Automation process, Building Visualforce Pages, Business